The wellness community is built on trust, quality, and the shared goal of enhancing well-being. However, recent developments within the industry have raised concerns, particularly regarding Calyx Wellness, a brand that many have come to know and trust over the years. We believe it is crucial to share with you, the consumers and stakeholders in the wellness community, the significant issues that have surfaced regarding Calyx Wellness.
Calyx Wellness, known for its range of CBD products, has recently come under scrutiny due to a series of alarming operational challenges. It has been brought to light that the company is facing severe financial difficulties, which have led to a cascade of service disruptions that directly affect consumers and partners alike.
The Unfolding Situation at Calyx Wellness:
Missed Shipments
Many customers and partners have reported missed shipments, with products failing to arrive as promised. This situation has left many without essential wellness products, causing inconvenience and concern
Poor Customer Service
In tandem with logistical issues, there has been a noticeable decline in customer service responsiveness and effectiveness. Attempts to resolve shipment and service issues have been met with inadequate responses or complete silence.
Financial Instability
Perhaps most concerning are the reports indicating that Calyx Wellness may be facing bankruptcy. Sources reveal that the company has not paid its lease for several months, which is a significant red flag regarding its financial health. Additionally, there have been no fulfilled orders through their website or wholesale portal in recent months, further suggesting operational and financial turmoil.
Update 24/09/28
Here at First Wonder we’ve received countless phone calls and e-mails regarding the situation. We have been diligently following up with everyone to ensure their CBD and CBG needs are satisfied. If your Calyx Wellness order did not arrive, your only course of action is a chargeback from you credit card.
Our Response at First Wonder
The issues at Calyx Wellness are not just corporate problems; they affect real people—customers who rely on CBD for their well-being, employees, and business partners. The potential bankruptcy and operational failures raise questions about the reliability and future of products that many have incorporated into their daily lives.
Here at First Wonder, we have been closely monitoring the situation, as we believe in the importance of providing our customers with products that are both reliable and of the highest quality. In response to these developments, we made the proactive decision to discontinue all Calyx Wellness products approximately a month ago.
We understand the disruption this may cause to those who have relied on Calyx Wellness products. As part of our commitment to our customers’ well-being and satisfaction, we are pleased to introduce Duo Senses, a Canadian brand known for its superior quality, reliability, and customer service. We have thoroughly vetted Duo Senses to ensure it meets our high standards, ensuring that our customers have access to the best possible alternatives.

Transitioning to Duo Senses: A Superior Alternative
Duo Senses stands out for its commitment to quality, transparency, and customer support, aligning with our values and the expectations of our community. The major benefit is exceptional pricing. We strive to offer the highest dose per dollar available. We believe that transitioning to Duo Senses will not only mitigate the impact of the Calyx Wellness situation but also enhance your overall wellness experience.
-   DUO BLENDS CBD+CBG Extra Strength 2000mg Broad Spectrum Oil by Duo Senses$60.00 DUO BLENDS CBD+CBG Extra Strength 2000mg Broad Spectrum Oil by Duo Senses$60.00
-   ESSENTIALS Double Strength 1500mg Broad Spectrum CBD Oil by Duo Senses$45.00 ESSENTIALS Double Strength 1500mg Broad Spectrum CBD Oil by Duo Senses$45.00
-   Nourishing 2,000mg CBD and CBG Sweet Orange Body Cream by Duo Senses$46.00 Nourishing 2,000mg CBD and CBG Sweet Orange Body Cream by Duo Senses$46.00
-   Soothing CBD and CBG Pain Balm by Duo Senses$40.00 Soothing CBD and CBG Pain Balm by Duo Senses$40.00
-   Hydrating 1,500mg CBD and CBG Lavender Face Cream by Duo Senses$36.00 Hydrating 1,500mg CBD and CBG Lavender Face Cream by Duo Senses$36.00
-   ESSENTIALS Extra Strength 3000mg Broad Spectrum CBD Oil by Duo Senses$56.00 ESSENTIALS Extra Strength 3000mg Broad Spectrum CBD Oil by Duo Senses$56.00
-   Full Spectrum CBD Roll-on for Pain Relief by Duo Senses$23.00 Full Spectrum CBD Roll-on for Pain Relief by Duo Senses$23.00
-   DUO BLENDS Softgels CBD:CBG 2100mg by Duo Senses$65.00 DUO BLENDS Softgels CBD:CBG 2100mg by Duo Senses$65.00
-   1,500mg CBD Isolate Oil for Large Pets by Duo Senses$45.00 1,500mg CBD Isolate Oil for Large Pets by Duo Senses$45.00
-   Hemp Dog Treats (Peanut Butter) by Duo Senses$23.00 Hemp Dog Treats (Peanut Butter) by Duo Senses$23.00
The developments surrounding Calyx Wellness serve as a reminder of the importance of transparency and accountability in the wellness industry. As part of our commitment to you, we pledge to continue monitoring the situation and providing updates as necessary.
We understand that change can be challenging, but we are here to support you every step of the way. If you have any questions or need assistance, please do not hesitate to reach out to our customer service team.
Thank you for your understanding and continued support. Together, we will navigate these changes and continue our journey toward wellness and peace of mind.
Warm regards,
First Wonder CBD
For further assistance please feel free to reach out on our Contact page.
 
  
 
Carrie
Do all your products have coconut oil in them?
Gio
Thanks for your question! All our products are made with MCT oil, which is derived from coconuts. While it’s different from regular coconut oil, as it contains only medium-chain triglycerides, those with coconut allergies or sensitivities should consult a healthcare provider before use. Let us know if you have more questions!